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Internet / WiFi | Azamara Journey

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Internet / WiFi | Azamara Journey

Prepaid Internet packages can be purchased in incremental packages, based on the number of minutes you plan to use. Internet access on Azamara ships is available in eConnections on Deck 9, 24 hours a day, from the day of departure until 6:00 a.m. on debarkation day. Wi-Fi (Wireless Internet access) is also available through most of the ship. To take advantage of our wireless Internet service, you must bring your own laptop, which must have a wireless network card. Safari®, the default browser for Apple®, must be Version 3.0 or higher to ensure compatibility with the onboard wireless network. Due to the nature of Internet access at sea, service interruptions may occur.

Tips for Connectivity at Sea

The Internet service you’ll find on board via Wi-Fi and at eConnections is provided by a satellite connection. This connection can be affected by several factors that can interrupt or slow down Internet service on the ship. While natural features like Icelandic fjords are breathtaking to view, the high rock walls can block the satellite signal. This signal can also be blocked by large buildings when in port. Changing the ship’s course at sea can also cause temporary connection issues. The following tips will help you make the most of your time (and money) while online.

Connect at off-peak times: Increased users will limit bandwidth available on board. Try connecting to the Internet in the evening when fewer users will be online, or in port when most travelers are off ship.

Avoid bandwidth-heavy services: Using social media to stay in touch doesn’t take up much bandwidth, but video streaming services can be a drain on the ship’s available bandwidth and cause connectivity issues for all on board.

Compose messages offline: Write emails or social media posts in a word processing or notepad application before going online. Once you’re connected, copy and paste the message to send quickly and easily.

Be patient: Our ships can only connect to one dedicated satellite to provide Internet service onboard. Because we don’t have the ability to hop to another satellite, any slow downs or disruptions in service won’t be remedied until the ship moves.

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